How long does shipping take?

All orders are dispatched from Melbourne within the next business day with Sendle. Delivery will take 2-4 business days depending on the distance.

What is your returns policy?

Due to hygiene reason, unfortunately we will not be taking any product returns for change of mind.
If you have any questions or concerns before purchasing Roseception Silk-Filled Duvet, please fill out the contact form or email us at customercare@roseception.com. We will get back to you within the next business day.

What if the all-season duvet is not warm enough for me?

We have designed hooks on each side&corner of the Roseception Silk-Filled Duvet making it easier to connect and layer multiple duvets within one quilt cover.
You have the option of purchasing:
1 AS Duvet + 1 Summer Duvet
2 Summer/AS Duvet
to achieve the desired weight.

Can I personalise the size and weight of my duvet?

Absolutely!
Our lovely team would be more than happy to assist you with this. Please fill out the contact form or email us at customercare@roseception.com.
We will get back to you within the next business day with quoted price and estimated delivery time.